Common questions
These answers explain the current RC-Bay workflow and marketplace rules.
Do I need an account to browse or buy?
No. Visitors can browse live adverts without registering. Sellers need an account to create and manage adverts.
Why must I use a valid working email address?
Account, payment, advert and buyer-enquiry notifications are delivered to the email address connected to the account or advert.
Can I preview an advert before paying?
Yes. You can preview the advert, review the images and information, and return to the form to make changes before payment.
Can I save the advert and pay later?
Yes. Save it as a draft and continue from My Adverts when you are ready to complete the listing-fee payment.
When will a paid advert become public?
In most cases, the advert becomes publicly visible straight after the listing-fee payment is completed. RC-Bay reserves the right to review and remove advertisements where required.
Where will a live advert appear?
It will appear in All RC Products and in the relevant main category and sub-category selected during advert creation.
Can I change the price after publication?
Users can return to edit live adverts. If the price increase creates a higher listing fee, an additional payment may be required.
How do buyers contact a seller?
Use the secure Contact Seller form on a live advert. The seller email address is not displayed publicly.
What happens when an item is sold?
The seller can mark the advert as Sold from the dashboard. New buyer enquiries are then disabled.
Can I advertise non-rc products?
Strictly no advertising of non rc products. Any advert which does so will be removed and any fees paid will not be refunded.
How can I contact RC-Bay support?
Use the Contact page from the footer and include the advert or order reference when possible.